1. Any and all disputes that may arise out of your use of this website shall be governed by the laws of India.
2. Specific offers that are mentioned on our website may have additional terms and conditions that the user will have to comply with before using.
3. Please verify the opening & closing Time / KMS readings journey.
4. Your Booking will not be confirmed from the company side until and unless you do the advance payment prior to the 6 hr of the journey schedule.
5. Upon receving your request of the cab, the company may accept or reject your booking depending on the availability.
6. The Company shall be entitled at any time without giving any reason or prior notice to terminate or cancel your booking.
7. CNG cabs are available on CNG routes only. If cab runs on Non CNG routes, extra charges would be applicable as per similar diesel cab category like for compact 8/- km, Sedan 8.5/- Km, SUV 13/- Km.
8. If your booking is cancelled after you have been matched with your driver and taxi, it shall be treated as NO SHOW by customer. NO REFUND shall be applicable in such cases and entire booking /advance amount shall be treated as cancellation charges.
9. ZERO cancellation charges before 24 hr of Journey schedule.
10. Toll tax, State tax to be paid by customer of both ways (As per actual).
11. At the pick up time: You must check identification of the driver and confirm the license plate of your car at the start of the trip. Do not ride the if the vehicle is not commercially licensed.
12. Driver may ask for your identification.
13. One Day Means a One Calender day (From MidNight 12 to MidNight 12).
14. Distance will Only Be Calculated from GARAGE to GARAGE.
15. If Night Travels after 10 P.M to 6 A.M then Driver Night 250/- extra chargeable as Driver night.
16. Luggage to be carried; not more than (2 small or 1 big bag in compact, 4 small or 2 big bags in Sedan & 6 small bags or 3 big bags in SUV).
17. If KM Exceeds then extra KMs will be charged as per norms.
18. The driver will not allow any additional passengers or luggage beyond what is allowed in the category of vehicle stated in the reservation. Parking charges, Airport Entry fees or any other form of Entry fees are NOT INCLUDED in the booking ticket. The customer is responsible for all such additional charges incurred during the trip.
19. A.C will be closed in Hill Area.
20. CNG cabs are not allowed in hill areas or on non-CNG routes.
21. Driver will take time to fuel CNG vehicle & and that time duration would be included in journey hours.
22. Driver will take care of his fooding & lodging.
23. Waiting charges @250hr. After 30 mins (Billed on hourly basis).
24. Only one break of 30 mins will be allowed during the journey.
25. If any extra pick up/drop will be chargable @250
26. It is humble request to customer please do not create the pressure for high speed.
27. Balance amount needs to be paid to driver at the beginning of the journey.
28. While making any online payment, please verify the Account name; The name appearing on should be as ‘Rana Taxi Services’. If a different name reflects, kindly refrain from making any payment.
29. Any transaction/payment made to the account having a different name and account details than that of Rana Taxi Services, the company shall not deem that payment to be valid. Rana Taxi Services shall not be responsible of any loss of money or fraud, the responsibility in such case shall solely be of the customer who has made the payment.
30. For any further clarifications, call us on      
+91 97604 54131